Introduction

HellowSoft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our SSSaveTik iOS application ("App").

We designed SSSaveTik with privacy in mind. Our core functionality—downloading TikTok videos—requires minimal data collection, and we're transparent about what limited data we do collect.

By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not download or use our App.

Information We Collect

Minimal Data Collection Approach

SSSaveTik is designed to function with minimal personal data. We do not require you to create an account, and we don't track your browsing history or the specific videos you download.

Information You Provide to Us

We collect information you voluntarily provide when:

• You contact our customer support team
• You provide feedback or report issues within the app
• You opt-in to receive notifications or marketing communications

Information Collected Automatically

When you use SSSaveTik, we automatically collect:

• Device Information: Basic device data including model, iOS version, and device identifiers required for app functionality
• App Performance Data: Crash reports, app performance metrics, and feature usage statistics to improve the app experience
• Download Statistics: Anonymized metrics about download frequency and success rates (no information about specific video content)

Clipboard Access

SSSaveTik may request access to your clipboard to automatically detect TikTok video links for a seamless experience. We only access clipboard content when the app is active and in the foreground, and we never store or transmit clipboard data beyond the immediate download process.

How We Use Your Information

We use the limited information we collect to:

• Provide and maintain the core functionality of SSSaveTik
• Improve app performance and user experience
• Develop new features based on anonymized usage patterns
• Troubleshoot technical issues and respond to support requests
• Ensure the security and integrity of our services
• Comply with applicable legal requirements

Analytics

We use analytics tools to understand how users interact with our app. These analytics are anonymized and aggregated, focusing on app performance rather than individual user behavior.

Data Storage and Security

Videos you download through SSSaveTik are stored locally on your device in your Photos app. We do not maintain copies of these videos on our servers.

The limited data we do collect is secured using industry-standard encryption and security practices. We regularly review our data collection and storage practices to ensure we're protecting your information.

Sharing of Information

We do not sell your personal information. We may share the limited information we collect in these specific circumstances:

• Service Providers: With trusted third parties who assist us in operating our app, conducting our business, or servicing you (these companies are contractually obligated to keep your information confidential)
• Legal Requirements: When required by law, such as in response to a valid legal request or to comply with applicable laws and regulations
• Protection of Rights: When necessary to protect our rights, safety, or property, or those of our users or others
• Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets

Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal information:

For California Residents (CCPA)

You have the right to know what personal information we collect, request deletion of your data, opt-out of sales of your information (though we do not sell your information), and non-discrimination for exercising these rights.

For EU/UK Residents (GDPR)

You have rights to access, rectify, erase, restrict processing, object to processing, and data portability.

For All Users

You can:

• Request information about what data we have about you
• Request deletion of your data
• Opt out of marketing communications

To exercise any of these rights, please contact us at support@hellowsoft.com.

Children's Privacy

SSSaveTik is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will promptly delete that information.

If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please contact us immediately at privacy@hellowsoft.com.

Third-Party Links and Services

SSSaveTik interacts with TikTok to download videos. We do not control TikTok's privacy practices and are not responsible for their privacy policies. We encourage you to review TikTok's privacy policy when using our app.

Our app may also contain links to other third-party websites or services. We are not responsible for the privacy practices of these third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where required by law, notify you through the app or by email.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@hellowsoft.com